Frequently Asked Questions
Everything you need to know about your MILLE shopping experience.
What is MILLE's shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and shipping times vary by location, generally ranging from 3-7 business days.
How do I initiate a return or exchange?
If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. All items must be in their original, unworn condition with tags attached.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
MILLE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select buy-now-pay-later options like Klarna and Afterpay.
How do I find the right size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for advice.
Are your materials sustainably sourced?
At MILLE, we prioritize quality and ethics. We work closely with our manufacturers to source high-quality fabrics and ensure fair labor practices throughout our production chain.